Recent News & Insights

Is a help desk a service desk, and vice versa? To those not in the information technology industry, these terms sometimes get thrown [...]

When a disaster or system failure disrupts your business, data loss can be a major — and a costly — consequence. And yet [...]

When it comes to an IT disaster striking your business, the term to use is probably “when,” not “if.” And when a disaster [...]

The cloud is a wonderful place to be for many businesses, and there are good reasons so many are adopting the cloud: cost-effectiveness, [...]

In these days of remote work, moving to the cloud has surfaced as an urgent business imperative for the C-suite. And it makes [...]

If your business is like so many others, you’ve probably experienced a massive surge in your team members having to work remotely, especially [...]

The term “shadow IT’ sounds pretty nefarious, and the activities around it certainly can be. But oftentimes it’s a result of company employees [...]

Are your networks healthy? How would you know if they were, or if their health were to become compromised? Or do you just [...]

In a previous post, we talked about the importance of network monitoring around the clock, with an emphasis on monitoring all the various [...]

We know how it goes: You must be fully focused on running your business, not the technology that your business runs on. If [...]