AccountabilIT's technical staff is engaged every day with customers in a variety of environments – on-site datacenters, collocation facilities, and full or hybrid cloud infrastructure. Regardless of the environment, a core skill each of our staff needs to be able to effectively address customer issues is networking. "Network connectivity is the foundation of all services. Servers and their services simply can’t function if the network is down," explains John Allis, Cisco Certified Internetwork Expert (CCIE) and Client Support Engineer. Allis launched an internal effort to prepare Network Operation Center (NOC) analyst that were interested in achieving a Cisco Certified Entry Networking Technician (CCENT) designation. The program focused on core networking fundamentals and improving troubleshooting skills. "We tend [...]